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Customers please rest assure that your order is dispatched on the day the order was placed, anyone emailing us with regards to an order dispatch update please state the order number, date of purchase, your name and email address because without it we cannot bring up your purchase history.
It is far quicker and easier for us to answer general questions or in-depth technical matters over the telephone, when emailing us a question either about installing our regulator or tuning in your airgun, please supply us with as much detail as possible in just the one e-mail. We strongly advise the following:
If your question is about shot count, power, issues etc. Your email really needs to be accompanied by a shot string graph and any other information upon how the airgun has been tuned or altered.
We will endeavor to respond to your question within 3 working days.